Logistics Support Associate

Diverse responsibilities will include analytics and administrative support to improve reporting accuracy and operational visibility, including:

• Collect, validate, and reconcile delivery/operations data from internal systems and spreadsheets; identify gaps and coordinate corrections with stakeholders.
• Create and maintain recurring reports on delivery performance (on-time delivery, service level, exceptions, delays, and trends) and communicate findings to the team.
• Use Microsoft Excel (required) to clean and transform data (filters, pivot tables, lookups, charts, and basic automation as applicable).
• Support dashboarding and visualization efforts (Power BI is a plus).
• Assist with ad hoc operational analysis (root-cause reviews, throughput patterns, lane/carrier comparisons) and recommend practical next steps.
• Document report definitions, data sources, and calculation logic to support consistent metrics and repeatable reporting.
• Support process improvement initiatives by translating analysis into actionable insights and tracking outcomes over time.
• SQL and/or a programming language (Python, R, VBA) is a plus for larger datasets and automation.
• This position is offered as a three -six‑month position, with potential transition to full‑time employment upon successful completion, subject to performance and business needs.

Logistics Support Associate Qualifications:

• Proficiency in Microsoft Excel, Outlook, and Word (required).
• Comfortable working with data: attention to detail, accuracy, and follow-through.
• Strong communication skills with an emphasis on customer service; able to ask well-developed questions to support learning.
• Problem-solving mindset with the ability to dissect projects and consider multiple solutions.
• High school diploma/GED and enrollment in (or completion of) a related college or certificate program preferred.
• Familiarity with Power BI, SQL, and/or Python/R/VBA is a plus (not required).
• Ability to adapt quickly to diverse technologies.